Executive Summary

Novelty helmet Computers could be a one-stop look for IBM-compatible people. We’re located in the center of Kailua-Kona, across the Big Island Of Hawaii Of Hawaii Of Hawaii of Hawaii. Our location could be a major asset, as it is available to both largest power the area people furthermore to tourism for that island. We’ll offer many latest-technology computers, custom-built computers, computer service, computer rentals each hour, additionally to networking services. We focus on offering consistently high customer service by rendering excellent service, transporting products that are not in your neighborhood available, and furnishing a hot, enjoyable atmosphere in the competitive cost. Our work atmosphere will probably be among respect for your clients and our community.

The timing suits beginning this start-up. Our target area may be the North Kona and South Kona districts of Hawaii County. Presently, there’s just one other computer store of these districts that handles IBM-compatible computers, which store focuses mainly on computer service, not hardware sales. We’ve polled the Kona community and have received a massive response there are an entire dependence on a much more comprehensive way to obtain computer sales and repair within our target area. We’ll offer strategies to the city not given by inside our competitors. Exceeding 13 experience within the computer industry, information industry, management and retail, Jim and Judy Manley contain the skills essential to have this venture very effective and lucrative.

To attain our objectives, Novelty helmet Computers needs a start-up loan.

This loan will most likely be compensated in the money flow in the industry within 10 years, collateralized using the assets in the organization, according to personal integrity, experience, along with a contractual guarantee inside the proprietors. This loan will know about purchase inventory, increase capital, that really help in start-up costs.

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1.1 Objectives

The objectives for Novelty helmet Computers are outlined below:

1. To create a service-based company whose goal should be to exceed customer’s expectations.
2. Sales increase close to one fourth-million dollars by finish of second year while growing modestly within the third year.
3. To boost the amount of customers serviced by no under 20% each year through superior performance and word-of mouth referrals.
4. Possess a customer return rate of 90% by finish of newbie.
5. Be considered a recognised community destination by finish of newbie.

1.2 Mission

To supply free airline travel Hawaii community with quality brand-name products, computer additionally to networking solutions, reliable and professional technical support, and unparalleled customer service using the concepts of kina`ole and sincere aloha, and to earn an excellent profit for your worker-proprietors and stakeholders by embracing appear, ethical business practices.

1.3 Tricks of Success

The techniques of success within our business are:

• Superior Customer Service: provide reliable, high-quality service and merchandise, along with an expedient turn-around time on repairs.
• Atmosphere: give a clean, friendly, and comfy atmosphere favorable to giving professional getting belief operating.
• Convenience: offering clients many computer services and products in a single atmosphere including custom-built computers, computer diagnosis and repair, networking, plus-store computer stations where clients can purchase time for you to start to see the Internet, check e-mail, and download their digital photos employing their camera memory cards onto dvds.
• Location: produce an readily available place for customer convenience.
• Status: credibility, integrity, and 100% dedication from 13+ experience within the computer industry.

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